Privacy Policy
Last updated: 21 July 2026 · v2026.07
VYRA Health is a digital health and preventive wellness platform operated by INNOLAB CO., LTD.. This policy explains how we collect, use and safeguard your personal and health information during the Closed Beta period.
Information we collect
Account data: name, email, mobile number (optional), date of birth, language preference.
Health and sensitive data: profile answers, lab uploads, biomarker results, AI conversation history and wearable data when you connect a device — collected only with your explicit consent.
Device data: browser type, IP address and app version for security and reliability.
Purposes of processing
Provide personalized preventive health information and educational guidance.
Help you understand lab results and observed trends.
Coordinate optional appointments with providers you select.
Improve VYRA in aggregated, de-identified form only.
Legal basis
Your explicit consent for the processing of health and other sensitive data.
Performance of the service you request and our legitimate interest in operating and improving VYRA in a privacy-preserving way.
Service providers
We work with hosting, infrastructure and AI service providers under written data-processing terms. A current list of subprocessors is available on request.
Retention and cross-border transfers
We retain personal and health data only as long as needed for the purposes above or as required by law.
Where data is processed outside your country, we apply appropriate safeguards under applicable privacy laws.
Automated processing and AI
VYRA uses AI to generate educational summaries, trends and suggestions. These are informational only and do not replace professional medical advice.
Your rights
Access, correction, portability, deletion, restriction and objection.
Withdraw consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
Contact privacy@vyrahealth.co for any privacy request — we respond within a reasonable time and at most within statutory deadlines.
Security safeguards
Access controls, encrypted connections and consent-based data practices designed to help protect personal and health information.
We monitor for incidents and follow a documented response process for any suspected breach.
Third parties
We do not sell your personal data. We share it only with providers you select and with vendors bound by data-processing terms.
Contact
Operator: INNOLAB CO., LTD..
General support: support@vyrahealth.co.
Privacy requests: privacy@vyrahealth.co.
Data Protection Officer: dpo@vyrahealth.co.